Fancy joining the team?
We’re looking for Groups / MICE Consultants to join our corporate group's team.
Job Purpose:
You will be part of a team of group consultants responding to requests from SME’s, Government bodies and the Higher Education sector across the UK and Ireland. You will play a vital role in ensuring we continue to exceed our service level agreements and fulfill our customer requirements by providing the highest level of customer service and the best value for money. Typical inquiries will range from organising meetings, conferences and events through to a full travel service including air and ground transportation, accommodation and activities.
Key Responsibilities:
• Working as part of a team arranging worldwide travel for corporate & business accounts within commercial, government, education & local authorities
• Provide expert group/ MICE quotes and creative travel itineraries whilst liaising with suppliers and venues.
• Ensure all quotations meet client needs and reservations are booked in an accurate and timely manner.
• Providing in-depth knowledge of destinations, tour operators and suppliers
• Know your customer, listen to their needs and conduct yourself at all times in a friendly and professional manner.
• Deliver Exceptional Customer Service and make sure all requirements are accurately met in line with client needs
• Act as an ambassador and key point of contact for the client during their travels before, during and after.
• Using a GDS booking system / other reservation systems
• The ability to work under pressure and to precise time frames is paramount
Skills & Experience
• Excellent time management and organisational skills are essential
• Operation of GDS (Galileo) is desirable.
• The successful candidate will be able to work self-sufficiently, as well as part of the team.
The following skills are desirable; working in a corporate group booking travel environment, knowledge of tailor-made trips, booking and changing multi-sector and multi-product itineraries.
Minimum of 1 years’ experience in the travel sector.
In return below are some of the fantastic rewards we offer:
• Monday to Friday working hours and no weekends
• Enhanced holiday leave entitlement
• Working from home allowance to help support with bills
• Life cover
• Enhanced employer pension contributions
• Health & wellbeing benefits, allowance towards physical and non physical memberships, Flu vaccines, home office budget
• Private medical insurance including a wide-reaching health plan worth up to £2000 per employee per annum
• Staff travel perks including FAM trips and supplier events
• Tech purchase plan
• Support funding tuition fees for relevant further education
• Long service rewards and other employee recognition schemes
• Plus many other employee benefits
Training will be provided, and you will have the opportunity to continue your development as you progress in your career.
Remotely working must reside in the UK.
Selective Travel Management is an equal opportunity employer
The closing date for this position will be 30th April 2023.
To apply for this exciting opportunity, please return the attached monitoring form and your CV to careers@selective-travel.co.uk.
